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Computer Aided Dispatch

Today's communications center personnel require an intuitive, easy to use CAD System that provides fast access to critical information.  Today's administrators demand a reliable, scalable system that utilizes the latest client/server technology to accurately track and record complete incident and call information. Cardinal's CAD SE system utilizes Cardinal's own Transaction Server technology combined with Microsoft's SQL Server database.  The result is a very fast, reliable Computer Aided Dispatch System that dispatcher and administrator can rest assured will handle heavy call volumes without slowing down during critical busy activity times. 

CAD SE provides dispatchers with a powerful, user configurable, simultaneous display of unit status, available units, current call information and other agency-specific interfaces.  Dispatch units by address, intersection, familiar name, business name or alarm number.  The powerful command line feature allows dispatchers to quickly and efficiently initiate a variety of pre-defined activities.   Histories of previous calls at a location and previous incidents involving a caller are immediately available. Automatic hazard and medical alert status windows display to warn dispatchers of conditions officers in the field need to be aware of.  Activity and Briefing logs allow capture of additional data without the use of pencil and paper.  Seamless integration with Cardinal's BADGE SE Police RMS   provides instant access to critical information involving warrants, arrests, stolen/recovered property, incidents, known associates, vehicles and citations.   The 911 interface displays the caller's name, phone number and location, then transfers the information to the pending call screen.  An additional interface provides instant access to State and NCIC databases without leaving the CAD SE System.  A single license plate check during a traffic stop queries the local BADGE RMS database as well as required State and National databases.   A Mobile interface allows for silent wireless dispatching.  

FEATURES 

  • Multi-Agency - Define an unlimited number of agencies - multi jurisdictions -  or Police, Fire and EMS - and track each with a separate set of sequential incident numbers. 
  • User Configurable - Each user may arrange and pre-define up to four user interface settings that allow for organizing, positioning, and sizing the different CAD SE screens according to personal preference. 
  • Command Line - Experienced dispatchers may use the powerful command line feature to quickly initiate a variety of activities including traffic stops and initiating an incident.
  • Automatic Hazardous Location and Medical Alerts 
  • Location and Caller Histories - Instant access to previous calls at a location and previous incidents involving a caller. 
  • Instant Messaging - Dispatchers and call takers can communicate with each other through an instant messaging window. 
  • Scalable
  • Multiple Monitor Support  

 AVAILABLE INTERFACES 

  • State and National Database Interface
  • E911 Interface
  • Mobile