Public Safety FAQs

My agency already has purchased Rugged mobile handheld computers.  Can we just purchase the MobileCite Software without buying handhelds from Cardinal?

What does the MobileCite Host PC software do and why do I need it?

My agency captures some unique types of data on our hand written citations. Can MobileCite be modified to capture these?

The printed citation in my jurisdiction has to have the information printed in a certain format. Can the MobileCite printed citation be modified to meet my requirements?

What database does Cardinal use?

Does BADGE support NIBRS (National Incident Based Reporting)?

Does BADGE support UCR (Uniform Crime Reporting)?

Is BADGE modular and can I purchase new modules at any time?

Can I customize Cardinal products to meet my agency's requirements?

How does Cardinal deliver training and installation?

Can Cardinal Tracking convert my existing data?

How long has Cardinal Tracking been in business?

 

My agency already has purchased Rugged mobile handheld computers.  Can we just purchase the MobileCite Software without buying handhelds from Cardinal?

Yes. Cardinal does sell the MobileCite handheld software and Host PC software (which you need to operate MobileCite).

What does the MobileCite Host PC software do and why do I need it?

The MobileCite Host PC software performs a number of functions. It allows your agency to define the many drop down data fields to provide for data consistency. It also communicates with the handhelds. All of your citation data is stored in the citation module contained in the Host PC application.  This data serves as a backup of all your citation data, plus you can print all info contained on a citation and obtain productivity reports. Finally, the software creates a file to export your citation data to your court and/or police records system.

My agency captures some unique types of data on our hand written citations.  Can MobileCite be modified to capture these?

Cardinal designed MobileCite with a unique "Details" information tab. Your agency can add or modify up to 20 agency defined fields, and choose whether these fields print on the citation.

The printed citation in my jurisdiction has to have the information printed in a certain format. Can the MobileCite printed citation be modified to meet my requirements?

We spent a great deal of time developing MobileCite's print functionality to allow agencies to control and modify how the citation prints. Cardinal will work with your staff to create a ticket that will meet your needs..

What database does Cardinal use?

Cardinal utilizes Microsoft's industry standard SQL Server Database.

Does BADGE support NIBRS (National Incident Based Reporting)?

BADGE includes the capability to capture, validate, and report NIBRS data according to federal and state guidelines. 

Does BADGE support UCR (Uniform Crime Reporting)?

Summary UCR reporting exists within BADGE based upon federal reporting requirements.  

Can I customize Cardinal products meet my agency's requirements?

Cardinal products are designed to allow your system administrator many choices in configuring the system to match your agency's needs.

How does Cardinal deliver training and installation?

Cardinal offers a variety of training and installation services from on-site or remote training, web based learning and video training creation.

Can Cardinal Tracking convert my existing data?

Cardinal offers data converisons and the cost are quoted on a case by case basis.

Q: How long has Cardinal Tracking been in business?

Cardinal Tracking has been providing automated solutions to Parking and Public Safety agencies since 1982.  With over 400 clients and 3 decades of experience, you can count on Cardinal Tracking to provide a system that works!