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Parking Management & Enforcement System

TickeTrak is a comprehensive system designed to help you control your parking management operations. The TickeTrak system consists of two major software components: TickeTrak 9 is the database software that manages all of your parking information, and Pocket TickeTrak is the software written for handheld computers for ticket issuance and other functions.

TickeTrak allows you to access and organize your parking information in almost any fashion, and it includes several features to support your decision-making and to produce meaningful reports and presentations. TickeTrak presents routine system functions in a straightforward fashion and movement through TickeTrak is an intuitive process.

 GLOBAL SEARCH / TREEVIEW

Several years ago, Cardinal Tracking pioneered the concept of displaying all information associated with an account in a single summary display. Global Search is a unique TickeTrak process that allows the user to query the database based on the information they have available to them to initiate this display.

The result of this Global Search is the Treeview, another unique TickeTrak feature. This Treeview identifies all of the vehicles, tickets and permits associated with this account (Person).  The use of Icons with the records displayed for the account provides instant identification of their status.

 TICKETRAK APPLICATION FEATURES 

TickeTrak includes features that support all activities that might occur through the life of your parking tickets: 

  • Issuance / Entry - (via handheld or manually)
  • Appeals / Court Hearing
  • Payment Processing 
    1. In Person Payments
    2. Mail-In or other Batch Payments
    3. Web-based Payments
    4. Imported from another source (lockbox, etc)
  • Late Fee Assessment
  • Statement and Notice Processes for Collections
  • DMV Registration Holds, where applicable
  • Export records to a 3rd Party
 TickeTrak maintains detail records of all activity associated with an account.  An account can be automatically created in TickeTrak by various means:
  • Converted from your current system
  • Imported from another local source
  • Via state DMV lookup interface
  • Through national DMV inquiry
  • From a web based permit application
  • During a local permit application process

Instantly identify the total due for an account, with immediate access to all records.

Manage your permits with flexible tools included with TickeTrak

  • Campus Related, Leased Spaces, or Residential permits
  • Manage parking capacities with user defined over/undersell rates
  • Maintain waiting list for sold out areas
  • Flexible Billing and Renewal Notification processes
  • Registration/Payment via the Internet

TickeTrak includes built in functions to address events that occur from time to time

  • Returned Check
  • Unidentified Payments
  • Bankruptcies
  • Payment Plans
  • Write-off old records
  • Refunds

HANDHELD COMPUTER INTEGRATION  
TickeTrak is designed to easily integrate with the use of handheld computers (TTField Unit) for enforcement operations.   

TickeTrak is a Cardinal Tracking trademark for its comprehensive Citation Management system.