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Parking Management & Enforcement System

TickeTrak™
is
a complete parking management solution. This powerful, user-friendly system helps
manage all aspects of your parking operations
by providing immediate access to the critical information you need. TickeTrak
is designed to take full advantage
of the application and processing efficiencies of a Client Server operating
environment in a multi-user operation. By providing information and detailed reports on demand,
TickeTrak
maximizes the level of customer service you are able to provide.
Because TickeTrak utilizes Microsoft's
SQL Server database, your
data is safe, and there is no need for an API - Application Programming
Interface - or "Doorway" required by other vendors to Web
Enable your parking data. Adding an API only creates
potential headaches for you and your agency's technical support staff.
So, whether you want to add On-Line
Citation Payment or Permit Sales,
TickeTrak can handle it without costly and troublesome API's.
Cardinal pioneered the use of handheld
touchscreen computers to issue parking citations in 1985. TickeTrak
can be used with a number of different handheld computers
- from Symbol, Casio, TDS and Radix. Our Pocket
TickeTrak handheld software runs on Microsoft's Pocket
PC Operating System and offers agencies an
inexpensive, lightweight option to traditional handheld ticketwriters
used in the past. Each of these
devices provide enforcement and management personnel a simpler, more efficient
method for issuing citations. Tell us your requirements - ruggedness,
price, wireless capable, integration with public safety
data applications, etc. - and we will assist you in choosing the
handheld ticketwriter
that best meets your agency's needs.
TickeTrak is available in two basic
configurations - Base and Full:
The Base TickeTrak
System is designed for those clients who want to incorporate
the use of handheld ticketwriters in
their operations, but want to continue using their current citation
management system. For example a college or university might already
have a main-frame parking citation management and finance system which
presently meets their needs. They just want to add the use of
handheld ticketwriters to their operations to experience the many advantages
of such an automated system. Not a problem! TickeTrak Base includes
the system modules necessary for
handheld unit communications and many other functions. The system
allows for quick and easy download of citation data from the handhelds,
which TickeTrak then converts into an ASCII file for easy import into
your existing system.
The Full TickeTrak
System includes many modules
to assist you in managing all aspects of your parking operations.
Getting around in TickeTrak is very easy.
You may be entering information for a ticket and need to add permit
information - simple - click the Permits menu. Want
to take a payment? Just click the Finance menu or click on the ticket
itself within the tree view. TickeTrak lets you know where you are coming
from, and where you are going, and the fastest way there.
TickeTrak's multi-level security system
limits access to information based on each user's need to know. You
may control the number of login attempts as well as providing an automatic
logout based on a user defined idle time.
TickeTrak Full System Features:
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Global Search
- Search for any citation, permit, owner or vehicle data from
one convenient location. Searches may use key, indexed fields which
include; Citation number, license plate, citation issue date, last
name, SSN#, permit number, permit issue date, permit active date,
carpool ID, as well as the vehicle identification number (VIN).
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Scofflaw Management
- Create scofflaw lists that can be printed. Download the scofflaw
list to the handheld unit to equip your enforcement personnel with
up-to-date habitual offenders information, giving them the power
to enforce your parking ordinances.
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Delinquent
Notice Generation - With automated
notice generation, maintain proactive communications with delinquent
violators and collect more outstanding citations. The Notice module
prints a free-form letter on pre-designed forms.
-
Financial Processing
- Receive payments for tickets, permits, and other parking related
items. Integrate a receipt printer and cash drawer to create a full
POS system for your parking patrons. End-of-day transaction reports
allow for a full accounting and audit of the day's financial activities.
Perform batch ticket payments for truly efficient processing.
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Appeals Management
- Handle appeals and complaints easily and track the adjudication
process from the appeal through sending information notices to the
final adjudication. Simple online reports give a quick overview
of the number of appeals open, the number of appeals for a specific
reason, and so forth.
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Permit Management - Enables you to view and edit all information
about a permit. TickeTrak allows you to attach
one or multiple people to any permit. Multiple vehicles may be added
to any permit. The carpool ID allows you to create and track permits
issued for specific carpools. A Batch Permit process will auto-generate
multiple permits with the TickeTrak system.
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Custom
Modules - Users can select from
a number of custom modules, including DMV Interface, Mainframe Interface,
TTNET-8 or -16 handheld batch communications, Forms processing,
and Collections Agency Interface, to name a few. We will gladly
discuss any unique and custom requirements your agency has.
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Reporting -
TickeTrak allows the user to create and save reports
within the TickeTrak system. At any time the user may modify the
selection criteria of a previously saved report. Additionally, over
50 management reports built with Crystal Reports provide administrators
with the tools to manage parking.
TickeTrak is a Cardinal Tracking
trademark for its comprehensive Citation Management system.
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